info@redsecuritysystems.co.uk

01202 798 017

About Red.

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About Red.

Facebook Icon-twitter-x Linkedin Youtube Instagram Envelope

About Red.

Facebook Icon-twitter-x Linkedin Youtube Instagram Envelope

About Red.

Facebook Icon-twitter-x Linkedin Youtube Instagram Envelope

About Red.

Multi-award winning company with over 20 years’ experience

Red Security Cameras Intruder Alarm Poole Industrial Unit

The team at Red Security®, has over 20 years’ experience designing and installing security systems for a diverse range of clients – from major tourist attractions and leisure complexes, through to homes, apartments and small businesses.

As an SSAIB-accredited installer, our clients have complete peace of mind that their system is fitted to the highest of standards, supported by our award-winning service and customer care.

Read our Google reviews

Our awards and accreditations

Red Security SSAIB Intruder Alarm Systems Certified

SSAIB Intruder Alarm Systems

SSAIB is the certification body for the security industry, whose role is to protect the interests of the customer by ensuring installers meet the highest of standards. Our latest SSAIB assessment reported zero deviations and zero opportunities for improvement.

The report read: “The company personnel were a joy to work with and very helpful. The installations visited are of a high quality”

Red Security Customer Service 2021 Awards

Gold award in the Customer Sales & Service Awards

Red. Security® has been recognised with a coveted Gold award in the Customer Sales & Service Awards.

Previous winners of these global awards include major brands such as Dell, IBM and DHL. The winners are chosen by an independent panel of judges including representatives from Starbucks, Deloitte and Google.

The awards recognise companies that are delivering the highest levels of service.

Red Security Communitas 2021 Excellence Award Winner

Communitas Award for Corporate Social Responsibility

Red. Security® was recently awarded a prestigious Communitas Award for Corporate Social Responsibility. The award is in recognition of our support for our local communities and exceptional customer care (see below).
The Green Organisation Bronze Member 2024-25

Accredited Bronze Member of The Green Organisation

Red. Security® was recently accredited as a bronze member.

What Red. customers say

I have just had a security alarm system installed in my house by Red. I don't think I could have chosen a better company. The work was done speedily and efficiently and with the minimum of disruption to the house. The system is very easy to operate and is unobtrusive due to the wireless technology employed. Finally, the cost of the equipment and installation was, in my opinion, very reasonable.
Mr Martin
Customer
A very professional company who dealt with our enquiry promptly and efficiently. They did not try to upsell us anything we didn’t need. The system is easy to access online and they were very clear and helpful in setting us up. An excellent system giving us the visibility we need.
Mrs H Millard
Customer
Red Security Systems installed two alarms for our shop and medic room at Bournemouth Rugby Club. From start to finish they provided us with professional, accommodating service. The end result is a simple and easy system, yet effective. Highly Recommended.
Wendy King
Bournemouth Rugby Club
Read our Google reviews

The Red. difference - our ethics and service standards

Fast response:

We know there is nothing more frustrating than not receiving a response or waiting weeks for a site visit. As part of our commitment to service, we maintain strict Service Level Agreements (SLAs) that set out minimum correspondence response times, site visit response times and query resolution times. To date, we have a 99% adherence rate. 

Free to leave:

Such is our confidence in our service, Red Security® will never ‘lock’ your alarm panel without written consent, nor tie you into a contract, meaning you’re free to switch companies at any time with no fees/costs.

Fair and transparent:

We do not operate ongoing subscriptions or contracts. Customers only pay for the equipment and fitting, which includes an annual service visit and 12-month warranty from installation. Our onsite surveys are also free of charge with no obligation. A police response service is available for an annual fee.

Doing the right thing:

The Red. promise means we will never replace parts or equipment unnecessarily. Only parts that are obsolete or faulty will be replaced and, in the interests of transparency, we will always provide you with the cost prior to undertaking any work. We also offer you the opportunity to donate your old equipment to charity (see our community section below).

Protecting the vulnerable:

We operate a vulnerable customers policy that ensures we prioritise those customers deemed ‘at risk’ or in need of more urgent or intensive support. We can discuss your needs with you (or relevant carer) at time of takeover/installation.
Red Security Systems News Bournemouth Rugby
SSAFA Red Security Community Support
Bournemouth Business Intruder Alarm

Red. in the community

When we founded Red Security®, it was with a promise to put community at the heart of what we do. This is because, as a leading security company, we have a responsibility not just to protect our customers, but our communities too.

We support our communities through:

  • The creation of a pioneering community exchange scheme that allows our corporate or private customers to donate their old (but fully functioning) security equipment when their system is upgraded. We then donate and install these systems free of charge for non-profit organisations/charities. This allows recipients to benefit from professional-grade security, while reducing environmental impact.
  • Donation of a percentage of our annual profits to three charitable organisations (on rotation) that focus on providing safe homes for vulnerable people.
  • A vulnerable customers policy that ensures potentially at-risk customers receive additional support.
  • Our ‘Red. Promise’: we have a policy to always give customers the option to re-use existing equipment wherever possible and never upsell (it is not uncommon for us to advise against expanding a system, if the same result can be achieved with less). Subsequently, in the last year c.30% of our system replacements re-used existing equipment (reducing both the cost for the customer and our carbon footprint).